Computer Crash

I've been offline for so long because my computer and I are not currently friends. We've been having glitches in our relationship for quite some time but it finally gave up on it's end. Quite discouraging since we just bought it in September. Thankfully we bought the extended service warranty. We knew we were moving to the States so we were sure to ask if would be honoured here. We were told, no problem. Uh, yeah right. That's not quite what happened. Apparently when James took the computer in they had a different story to tell. We have to take our computer to a Best Buy in Canada or else take it to a local computer place where they will do the repairs. At that point we would send in the bill and Best Buy Canada would refund the cost of repairs. Meanwhile, there is a Best Buy and their resident Geek Squad a mile and a half down the road. But they can't do the work since the computer was purchased in Canada. So irritating! It's especially annoying since we specifically asked if it would be honoured in the States. Grrrr